At Decofigura USA, we take great care in preparing and shipping every order to ensure it arrives safely and on time.

Order Processing

• Orders are processed within 2–3 business days after payment is confirmed.
• Orders are not processed or shipped on weekends or holidays.
• During periods of high order volume, processing times may be extended. Customers will be notified of any significant delays.
  

Sample Kits

• Flat-rate shipping: $9.99 anywhere within the United States.
• Sample Kit orders typically ship within 48 hours.
• Sample Kits ship separately and are not subject to freight shipping rates.

Wallpaper

Flat-rate shipping: $19.99 anywhere within the United States.

Estimated delivery: 5–8 business days.

Decorative Panels

Florida

• Flat-rate shipping: $50.00
• Estimated delivery: 5–8 business days.
• Deliveries within Florida are handled by our in-house delivery team whenever applicable.

Rest of the United States

• Flat-rate freight shipping: $1,000.00
• Estimated delivery: 5–8 business days.
• Due to the size, weight, and handling requirements of decorative panels, orders outside Florida are shipped via freight carriers.

Shipping Carriers

Depending on the order type, shipments are handled by our in-house delivery team, trusted carriers such as UPS, FedEx, or DHL, or freight carriers for oversized panel orders.

Special Handling

Oversized or fragile items may require special handling during transportation. Delivery times may vary depending on the destination and carrier.

International Shipping

At this time, Decofigura USA ships within the United States only.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information, when available.

Questions?

If you have any questions about shipping or your order, please contact our team. We’ll be happy to assist you.

Contact Us

If you have any further questions or concerns regarding your shipment, feel free to contact us at Sales@decofigurausa.com or (786) 685-3708.
We are here to assist you with any inquiries regarding your order.