Warranty
Our 5-Year Warranty
At Decofigura USA, we believe in the quality of our products. That’s why every panel you purchase is backed by a limited 5-year warranty, so you can shop with complete confidence.
What Does the Warranty Cover?
- Manufacturing and material defects.
- Peeling, warping, or damage not caused by misuse.
- Issues related to moisture resistance under normal installation conditions.
What’s Not Covered?
- Damage caused by incorrect installation or the use of non-recommended adhesives.
- Direct and prolonged exposure to outdoor conditions on products designed for indoor use.
- Normal wear and tear or accidents (impacts, scratches, extreme humidity).
- We are not responsible for transportation or shipping damages.
How to Make a Warranty Claim
Email us at sales@decofigurausa.com with your order number and product photos.
Our team will review your case within 5 to 7 business days.
If the issue is covered, we’ll send you a free replacement or issue a partial/full refund, as applicable.
Shop With Peace of Mind
With our 5-year warranty, you know your panels are built to last, look great, and protect your investment.