Frequently asked questions
Regular Dusting: Gently dust the panels using a soft dusting brush or a clean, dry cloth. This helps to remove surface dust and maintain the panels' natural luster.
Mild Cleaning Solutions: For more stubborn stains or dirt, use a mild cleaning solution. Mix a small amount of gentle detergent with water, dampen a soft cloth with the solution, and wipe the panels clean. Avoid abrasive cleaners or harsh chemicals.
Avoid Excessive Moisture: While DecoPanel is designed to resist moisture, it's best to avoid excessive water exposure. Wipe off any spills promptly with a dry cloth to prevent water damage.
Avoid Sharp Objects: Protect your panels from scratches or dents by avoiding contact with sharp objects. Take care when moving furniture or other items near the panels.
Temperature Considerations: DecoPanel is designed to withstand normal temperature variations. However, avoid exposing the panels to extreme temperatures or sudden temperature changes.
Installation Guidelines: Follow the recommended installation guidelines provided with your DecoPanel product. Proper installation ensures the panels remain secure and enhances their overall longevity.
Regular Dusting: Gently dust the panels using a soft dusting brush or a clean, dry cloth. This helps to remove surface dust and maintain the panels' natural luster.
Mild Cleaning Solutions: For more stubborn stains or dirt, use a mild cleaning solution. Mix a small amount of gentle detergent with water, dampen a soft cloth with the solution, and wipe the panels clean. Avoid abrasive cleaners or harsh chemicals.
Avoid Excessive Moisture: While DecoPanel is designed to resist moisture, it's best to avoid excessive water exposure. Wipe off any spills promptly with a dry cloth to prevent water damage.
Avoid Sharp Objects: Protect your panels from scratches or dents by avoiding contact with sharp objects. Take care when moving furniture or other items near the panels.
Temperature Considerations: DecoPanel is designed to withstand normal temperature variations. However, avoid exposing the panels to extreme temperatures or sudden temperature changes.
Installation Guidelines: Follow the recommended installation guidelines provided with your DecoPanel product. Proper installation ensures the panels remain secure and enhances their overall longevity.
Our showrooms are located in Miami and Orlando, Florida. Feel free to visit us to see our decopanel wall panels in person!
Our showrooms are located in Miami and Orlando, Florida. Feel free to visit us to see our decopanel wall panels in person!
- Orlando: Monday to Friday from 10 AM to 6 PM, Saturday from 10 AM to 2 PM.Â
- Miami: Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 1 PM.
- Orlando: Monday to Friday from 10 AM to 6 PM, Saturday from 10 AM to 2 PM.Â
- Miami: Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 1 PM.
Yes, we do offer nationwide shipping! Delivery typically takes between 3 to 6 days, depending on your location.
Yes, we do offer nationwide shipping! Delivery typically takes between 3 to 6 days, depending on your location.
Yes, we provide a guarantee on our products; however, this is limited to factory defects only. We do not cover any usage-related issues.
Yes, we provide a guarantee on our products; however, this is limited to factory defects only. We do not cover any usage-related issues.
Please access our refund policy here
Please access our refund policy here
No, we do not provide installation services ourselves. However, we can recommend trusted installers throughout Florida. You can also access our installation guide, which makes it easy for a DIY approach.
No, we do not provide installation services ourselves. However, we can recommend trusted installers throughout Florida. You can also access our installation guide, which makes it easy for a DIY approach.
Our wall panels require no maintenance due to their recyclable materials, which provide protection against termites and mold. The best way to clean them is by dusting or using a damp cloth.
Our wall panels require no maintenance due to their recyclable materials, which provide protection against termites and mold. The best way to clean them is by dusting or using a damp cloth.
We offer a variety of decopanel wall panels depending on the style. Our materials include recyclable wood, recyclable PVC, and MDF, all produced with sustainable practices to ensure eco-friendliness.
We offer a variety of decopanel wall panels depending on the style. Our materials include recyclable wood, recyclable PVC, and MDF, all produced with sustainable practices to ensure eco-friendliness.
Lead times for orders vary. We have stock available in our three warehouses in Florida, allowing for local deliveries within 2 to 3 days. For nationwide shipping, delivery typically takes 3 to 6 days.
Lead times for orders vary. We have stock available in our three warehouses in Florida, allowing for local deliveries within 2 to 3 days. For nationwide shipping, delivery typically takes 3 to 6 days.
Our wall panels are suitable for outdoor use only if you select our exterior line. We do not recommend our interior wall panels for exposure to sun and water.
Our wall panels are suitable for outdoor use only if you select our exterior line. We do not recommend our interior wall panels for exposure to sun and water.
We accept payments through our website and via PayPal for a secure and convenient checkout process.
We accept payments through our website and via PayPal for a secure and convenient checkout process.
Yes, you can pick up your order from any of our showrooms!
Yes, you can pick up your order from any of our showrooms!
Yes, with a lead time and minimum order we can surely costumize any order. Email : orders@decopanelusa.com for more information.
Yes, with a lead time and minimum order we can surely costumize any order. Email : orders@decopanelusa.com for more information.